This month I received a fax from one of my clients requesting that I liquidate his IRA so that the funds could be invested in a guaranteed annuity product. In the letter, the client stated he was aware that market-driven investments have greater potential for growth but the annuity would provide him a guaranteed return. He also stated that he didn’t want further discussion on the matter, that he understood the pros and cons of the annuity, and that he did not wish to be contacted further. Upon receipt of his instructions, I immediately liquidated his investments and sent him a brief email stating that his funds were ready to be transferred.
I was surprised when the client called me shortly after I sent the email. The client instructed that he did not wish to have his assets immediately liquidated. This was opposite the instructions I had received via fax. It also quickly became clear that the client was interested in my opinion of the annuity he was considering and was anxious to examine any analysis on the product I could provide. At this point, it became evident that the financial advisor who was selling the annuity to the client had written the letter I had received, and that the communication didn’t represent the wishes of the client. My belief is that the advisor had painted an unrealistically positive analysis of the product he was recommending and was attempting to ensure the client didn’t have the opportunity to get an unbiased opinion of the annuity. STRIKE ONE for the advisor.
After my conversation with the client, I typed the name of the financial advisor promoting the annuity into Google. The first item that came up was a complaint filed against the advisor by the Utah Insurance Department. The plaintiff was found to have a recording of the advisor making statements such as “there is no risk” associated with an investment, which the State found to be illegal and deceptive. The advisor was also found guilty of having clients sign various incomplete documents associated with annuity applications, with blank spaces yet to be completed. As a result, the advisor was fined, placed on probation for 12 months, and required to take additional courses on ethics. STRIKE TWO for the advisor. (I know baseball requires three strikes, but this strike alone should be enough for investors to look elsewhere for financial advice.)
Ultimately, the client determined it would be in his best interest to have a three-way conversation between himself, the advisor promoting the annuity, and me. I agreed that such a meeting would be beneficial and invited the discussion to take place in my office. However, I stated that I would need a copy of the annuity contract he was considering beforehand in order to complete my due diligence. I needed the contract in advance because annuities are so complicated (purposefully so) that it takes even a well-trained, fee-only Certified Financial Planner several hours to read and understand the pertinent information and determine if it may be a good fit for a client. The client agreed and immediately asked the advisor to fax or email me the relevant information.
One week later, and the morning of the appointment, I informed the client that I had never received the information (despite multiple requests), and that it wouldn’t be beneficial to conduct the meeting until I had a chance to review the material. The client agreed and the meeting was cancelled. However, the annuity salesman showed up at my office at the time of the scheduled appointment informing me that the client was still planning on attending. I asked why I had not been provided with a copy of the relevant material in advance; the advisor replied he was out of the office during the last week. Essentially, the advisor was contending that he never had the opportunity to fax or email me a simple Microsoft Word document. Yet, the advisor had conducted multiple conversations with the client during the week. In today’s era of computers, fax machines, and smart phones, I find it hard to believe that the advisor (or any of his work associates) never had the opportunity to send me a simple email during a week when he was in clear communication with the client. My strong belief is that the advisor simply didn’t want to allow anyone the opportunity to determine that he had not adequately represented both the pros and cons of the product. STRIKE THREE for the advisor; he’s out! However, the saga continues.
As the advisor had arrived at my office before the client, I suggested I take the contract and read as much as possible before the client arrived so that we could have a productive conversation. However, the advisor would not allow me time to read the contract or even permit me to hold the document despite my multiple requests to do so. STRIKE FOUR.
In an attempt to educate myself as best I could before the arrival of the client, I agreed to let the advisor “walk me through” the material he had brought. As a result, the advisor placed the document on my table, pointed out the guaranteed rate of return and quickly flipped the page. He then pointed out the bonus return that was applied to new contracts and again quickly flipped the page. Finally, he pointed out the annuity contract’s income schedule and quickly turned the page. Clearly, the benefits of the annuity were being pointed out while the details – or fine print – were being avoided. STRIKE FIVE.
At this point, I communicated to the advisor that this exercise was not helping me develop my understanding of the annuity, and that I needed to read the contract. To this, the advisor stated “I’m the annuity expert in the room; you should allow me to explain the product to you.” At this point it became clear that the advisor was not going to allow me an opportunity to review the product, and as a result, any conversation involving the two of us and the client would not be an educated discussion about financial planning and what was best for the client. I refused to continue the conversation and asked the advisor to leave my office, stating that the client was interested in my opinion of the annuity and that he should leave the contract with me so I could inform the client of my opinion and of questions that should be asked. Again, the advisor refused to let me look at the contract and would not leave it with me. STRIKE SIX.
The client ultimately required the advisor to return to my office and leave a copy of the material he had brought to the meeting. After several hours of reviewing the contract, I discovered the annuity included several major drawbacks that had not been clearly communicated to the client; as a result, I found it was not a particularly attractive investment. For a comparison of how the advisor had presented the annuity with how the annuity actually functioned, click here.
How can one be confident they can trust their financial advisor and avoid individuals like this? Unfortunately, the term “financial advisor” has become vastly overused and is frequently quite misleading. When is the last time someone introduced themselves to you as an insurance salesman, annuity salesman, or stock broker? Those terms don’t exist anymore because all those professions now refer to themselves as “financial advisors.” These individuals can be wolves in sheep’s clothing. If you meet with an annuity salesman who calls himself a “financial advisor,” he is going to recommend an annuity 100% of the time, regardless of what is in your best interest.
The key is to find a fee-only Certified Financial Planner® who acts as a fiduciary. Fee-only means the advisor is only paid by the client, and never collects commissions from selling products. This will ensure the advisor is recommending a product that is a great fit for you rather than simply selling a product in order to collect a large commission. A Certified Financial Planner® (CFP) is an individual who has completed the gold standard of education in the financial planning industry and is well educated in every aspect of financial planning, ranging from investments, to retirement planning, to taxes, to insurance, to estate planning. Finally, a fiduciary is someone who is legally obligated to act in the client’s best interests, similar to a doctor, attorney, or accountant. Surprisingly, most “financial advisors” are not fiduciaries. In fact, over one million people in the US refer to themselves as “financial advisors,” but less than 1% are fee-only CFPs acting as a fiduciary.¹
When looking for a trustworthy financial advisor, do your homework. The National Association of Personal Financial Advisors (NAPFA), located at www.napfa.org, is a great place to start. NAPFA is the nationwide association for fee-only financial planners. Further, insert your advisor’s name into Google to ensure no complaints have been filed against the person. It’s worth the effort – being sold a product that is not in your best interest will cramp your retirement efforts for decades.
The advisors at Net Worth Advisory Group are fee-only CFPs® acting as fiduciaries, and always happy to provide a second, unbiased opinion of any investment you may be considering.
¹As measured by the percentage of financial planners who are NAPFA members.






Guaranteed Income Annuities: The Holy Grail of Investments?
I recently encountered a client who was anxious to liquidate his diversified IRA portfolio to invest in an annuity that guaranteed a set income throughout retirement. The client had been approached by an annuity salesman who touted an annuity guaranteeing an 8% return and even granting a 5.5% bonus just for investing in the product. Substituting easy to understand investment figures, the annuity salesman had informed the client that he could invest $439,000 today, while he was age 56, and in ten years receive $56,000 every year for the rest of his life.
Doesn’t sound like a bad deal, right? A guaranteed 8% return, $56,000 of income every year for as long as you live, and a 5.5% bonus, or $24,145 (5.5% of $439k) just for investing. These were the benefits of the annuity as the investor understood them. Additionally, the investor understood that the investment came with a surrender period, meaning if he withdrew his investment during the first ten years he would suffer significant penalties – as much as 12%! However, since the investor didn’t intend to withdraw his investments for 10 years, until he was 66 and retired, he didn’t see this as an issue. So, had the investor discovered the holy grail of investments?
After a long struggle with the annuity salesman, I was able to review the details of this product. The investment was a fixed annuity with a rider, or add-on, attached called a guaranteed lifetime withdrawal benefit. The first thing the potential investor was initially unaware of is that this rider came with an additional cost of .95% per year. Yet, it is the rider guaranteeing the 8% return and 5.5% bonus. Without the rider, the return of the annuity would simply fluctuate up and down with fixed-income rates. The current rate on these products is around 3%.
For investors who purchased the guaranteed lifetime withdrawal benefit, their annuities would have two values going forward. First, the contract value would be the amount of their original investment and would fluctuate up and down with fixed-income rates, as if the rider wasn’t purchased. This value could actually be withdrawn anytime in one lump sum (minus any applicable surrender charges – which again could be up to 12%).
The second value would be known as the income base value. This is the value to which the 5.5% one-time bonus and 8% annual guarantee would be applied. What was unclear to the investor is that this income base value is an imaginary figure and can never actually be withdrawn. This imaginary figure is simply a value used to calculate annual benefits later down the line. What was also unclear to the investor is that while the income base value does grow by a flat 8% rate during the accumulation stage, the value stops growing once distributions begin. Further, while the investor had heard a lot about the guaranteed rate of return, he was unfamiliar with the withdrawal rate, which is the percentage of the income base value that he can receive in payments each year. In this circumstance, if the investor began taking distributions when he retired at age 66, he would be able to withdraw 5.6% of the income base value every year for the rest of his life. Once the investor passes away, there will be no more annual payments and no residual value.
Clearly, there was more to this annuity than the investor was aware. Given these additional considerations, was it still a good deal? If the client invested $439,000 into the annuity the income base value would provide an additional 5.5% bonus right off the bat, bringing the income base value to $463k. At that point, the income base value would grow by 8% each year until the investor retired in 10 years, making the income base value $1 million dollars when the individual retired at age 66. At this point, the client would begin taking distributions so the income base value would no longer grow. Further, the investor would be paid 5.6% of the income base value, or $56,000, every year for the rest of his life.
This may still sound like a decent deal, but suppose the individual actually had access to the $1 million dollar income base value and simply put the lump sum under his mattress while paying himself the same $56,000 ever year. Even though the million dollars would not be growing at all, the investor could continue to pay himself this annual amount for 17.85 years, or until he was nearly 84 years of age, before running out of money. Unfortunately, the average life expectancy for a 66-year old male is only 16.48 years, or until the age of 82½. Thus, even if the investor lived 1½ years longer than expected, the annual rate of return on the income base value from age 66 to age 84 is guaranteed to be 0%. In other words, the guaranteed income base value guaranteed 10 years of 8% growth followed by 18 years of 0% growth. Over the entire 28 year investment period, the investor would receive an annualized return of approximately 2.98%. Not exactly what the investor had expected. Additionally, after accounting for inflation, the purchasing power of the $56,000 annual payment would decline year-over-year. This would essentially reduce the investor’s income each and every year.
Since payments continue for the life of the investor, the longer the client lives the better the return. However, even if the investor lived to age 100 and received $56,000 every year for 34 years, the implied rate of return during the withdrawal period would be 4.23%, far from the 8% the investor was expecting.
The one benefit of the annuity is that it GUARANTEES a return, and as we just established, that return is around 2.98% assuming the investor has an average life expectancy. For investors who simply can’t handle seeing their investments lose money, this may have a value. However, I would argue a similar or superior return could be generated with a simple fixed annuity with no expensive, hard-to-understand riders attached.
Investors who hate risk but can tolerate a minimal amount of loss in their portfolio on rare occasions might consider a conservative, diversified asset allocation such as a 15% stock, 85% bond portfolio. Over the last 42 years, a diversified portfolio with this asset allocation has had a positive annual return 36 times and a negative return 6 times. Further, the most the portfolio ever declined in one year was (3.34%). However the average annualized return of this portfolio over the 42 year period was 9.46%. Clearly, for an investor who can handle minimal investment declines, this appears to be a far superior strategy when compared to the annuity with a guaranteed benefits rider. Further, the investor’s money is completely liquid with this strategy. Money can be withdrawn in a giant lump sum with no penalties anytime the investor desires. Again, this is never possible with the income base value.
Clearly, annuities are incredibly complex investments. Unfortunately, they are meant to be so. Frequently, annuity salespeople rely on investors not understanding the entirety of the annuity contract to complete a sale. If you’re ever introduced to an annuity or other investment vehicle that sounds too good to be true, be sure to read the fine print in the investment contract. If you need additional help, seek the advice of a fee-only Certified Financial Planner® who acts as a fiduciary. These financial planning professionals are not paid a commission for selling financial products, and are more likely to give you an honest, unbiased opinion of the product you’re considering.